●AVAILABLE 24/74 Hour Emergency Response Guaranteed
24/7 emergency response · Restoration support

Fire & Flood
Restoration
Specialists

When a property is hit by fire or flood, you need one accountable route from making it safe through drying, decontamination, repair and reinstatement. FortLux keeps the work connected from first response to sign-off.

  • Emergency make-safe and first response
  • Water extraction and structural drying
  • Soot, smoke and odour treatment
  • Reinstatement and insurance-ready documentation

Free restoration quote

Emergency attendance available. Clear scope and next steps.

● 24/7 emergency support.
♢
Insurance-readyClear reports for insurance cases
◷
4 Hour ResponseEmergency support across London and surrounding areas
♧
Loss Adjuster SupportEvidence and reports provided
TWO SPECIALISMS · ONE TEAM

Fire damage. Flood damage. Both, often.

Fire losses can involve water from firefighting, while water losses can create secondary mould and material damage. The restoration route needs to account for the whole property.

Fire Damage Restoration

Make the property safe, remove soot and smoke contamination, treat odour and carry out the repair and finishing work needed to return the space to use.

  • Emergency make-safe & board-up
  • Soot & smoke residue removal
  • Odour treatment
  • Drying after firefighting water
  • Contents support where practical
  • Full reinstatement
Get a fire restoration quote →

Flood & Water Damage Restoration

Remove standing water, dry the structure, document the affected areas and reinstate the property once the drying stage is complete.

  • Emergency water extraction
  • Industrial dehumidification
  • Moisture mapping & drying records
  • Mould prevention
  • Safe strip-out
  • Replacement finishes
Get a flood restoration quote →
INSURANCE & LOSS ADJUSTER SUPPORT

Clear scope. Clear evidence. One accountable route.

Property damage is stressful enough without having to coordinate every part of the job yourself. FortLux can keep the scope, photographs, drying records and reinstatement programme connected.

Discuss a restoration claim →
DOCUMENTATION

What can be included

  • Scope of works and cost information
  • Photographic evidence at key stages
  • Drying records and moisture readings
  • Final inspection and completion records
  • Single point of contact through the job
OUR RESTORATION PROCESS

From emergency to fully restored.

A structured route keeps the project moving: stabilise, document, dry, reinstate and sign off.

01

Emergency Response & Make-Safe

Secure the property, isolate immediate risks and begin extraction or fire-damage isolation as required.

02

Survey, Scope & Liaison

Assess the damage, document the condition and establish the works required.

03

Strip-Out, Drying & Decontamination

Remove unsalvageable materials and carry out structural drying, cleaning and treatment.

04

Reinstatement & Reconstruction

Complete plastering, decoration, flooring, carpentry and associated repairs.

05

Sign-Off & Documentation

Complete final checks and provide the relevant completion evidence.

OUR EQUIPMENT

Professional restoration kit, deployed properly.

Equipment is selected to suit the size, material and drying or decontamination requirements of the loss.

Water Extraction

High-capacity extraction for significant water losses.

Industrial Dehumidifiers

Refrigerant and desiccant drying equipment for different property conditions.

Air Movers & Air Scrubbers

Targeted airflow and filtration to support drying and cleaner air.

Odour Treatment

Appropriate treatment for smoke and persistent contamination odours.

Thermal Imaging

Map moisture patterns behind walls and ceilings during drying.

Drying Data Loggers

Track temperature, humidity and moisture to document drying progress.

FAQS

Fire & flood restoration - common questions.

Should I call FortLux or my insurer first?

For an emergency, call us so the property can be made safe and further damage reduced. We can then help with the documentation needed for the claim.

How quickly can you attend?

Emergency work is prioritised, with a 4-hour response target across London and surrounding areas.

How long will restoration take?

It depends on the size and type of loss. We explain the programme once the scope is established.

Can you handle insurance documentation?

We can provide scopes, photographs, drying records and completion information where required.

Can you save contents after a fire?

Where items are suitable for restoration, we can advise on cleaning or specialist treatment as part of the wider project.

Can you deal with smoke odour?

Smoke odour often needs more than surface cleaning, so the treatment route is selected according to the contamination.

SPEAK TO FORTLUX

Property damaged? Let's get it back to normal.

Call 0203 432 1072 for urgent support or send the details below. FortLux supports fire and flood restoration across London and surrounding areas.

Phone0203 432 1072
Emailinfo@fortluxgroup.co.uk
GET IN TOUCH

Need property care support?

Available 24/7 for emergencies. Tell us what you need and we’ll help with the next step.