●AVAILABLE 24/74 Hour Emergency Response Guaranteed
Awaab’s Law-aware damp & mould surveys

Find the cause.
Fix it properly.
Keep it from coming back.

FortLux investigates the underlying cause before treatment is recommended. For homeowners, landlords and housing providers, the aim is a clear diagnosis, documented action and a practical route to remedy.

  • Independent damp & mould surveys
  • Treatment recommendations based on evidence
  • Clear written reporting and photographs
  • Support for landlords and property managers

Free damp & mould quote

Same-day attendance for urgent issues. Clear scope up-front.

● Full survey reporting available.
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Insurance-readyClear reports for insurance cases
◷
4 Hour ResponseEmergency support across London and surrounding areas
♧
Loss Adjuster SupportEvidence and reports provided
OUR DAMP SERVICES

End-to-end damp & mould specialists.

From the initial survey to treatment and follow-up, the service is built around identifying the cause rather than simply covering the symptom.

Damp Survey

Independent on-site survey using moisture readings, thermal imaging and humidity checks, followed by a written diagnosis and clear recommendations.

  • Thermal & protimeter readings
  • Photographic evidence pack

Mould Removal & Treatment

Specialist mould treatment and surface decontamination, with the correct preparation and finish for the affected area.

  • Full HEPA-grade containment
  • Anti-mould paint & finish

Rising Damp Treatment

Assessment of rising damp indicators with appropriate damp-proofing, salt-resistant preparation and reinstatement where required.

  • Chemical DPC injection
  • Specialist re-plastering systems

Condensation Management

Diagnosis of humidity, ventilation and cold-surface conditions, followed by practical recommendations to reduce recurring condensation.

Penetrating Damp Repair

Identify and address external water ingress such as failed pointing, render defects or defective flashings before treating internal damage.

Landlord Compliance Packages

Survey, treatment and documentation support for landlords and housing providers managing damp and mould reports.

THE SURVEY PROCESS

What happens on the day.

A structured inspection separates the visible symptom from the underlying moisture or environmental cause.

01

Visual Inspection

Document visible damp, mould, staining and relevant internal and external areas, with photographs where useful.

02

Diagnostics

Use moisture readings, thermal imaging and humidity measurements to test the likely cause.

03

Written Report

Set out the diagnosis, evidence and recommended next steps clearly for the property owner or manager.

EQUIPMENT WE USE

Diagnostic kit, not guesswork.

The right evidence helps distinguish between different moisture sources and treatment routes.

Thermal Imaging Camera

Detects cold-bridging, hidden leaks and wet zones without disturbing finishes.

Protimeter Moisture Meter

Pin and pinless moisture readings in masonry, plaster and timber for a quantitative diagnosis.

Hygrometer

Internal humidity and temperature readings to identify condensation risk and dew points.

Data Loggers

For longer-term condensation diagnosis we leave data loggers in place to record humidity over days or weeks.

Borescope Camera

Inspection inside cavity walls and behind fitted units without removing finishes.

Salt Test Kits

Chemical analysis to differentiate between rising damp, penetrating damp and condensation.

LANDLORDS & HOUSING PROVIDERS

Clear reporting. Timely action. A documented trail.

For occupied properties, damp and mould work needs more than treatment alone. FortLux can support surveys, evidence packs, treatment programmes and follow-up records.

Survey & evidence pack

  • Inspection findings
  • Photographic evidence
  • Moisture and environmental readings
  • Recommended remedial works

Treatment & follow-up

  • Documented treatment programme
  • Tenant-friendly communication
  • Post-works checks where required
  • Multi-property support
FAQS

Damp & mould - your questions answered.

Do you only treat the mould?

No. The aim is to understand the underlying reason for the mould before treatment is recommended.

Can recurring mould be linked to a leak?

Yes. Hidden moisture from leaks can contribute to mould growth, so the wider property should be considered.

How long does a survey take?

The time depends on the property and complexity. We explain the scope when arranging the survey.

Can you help landlords with reporting?

Yes. We can provide structured inspection findings, evidence and treatment recommendations for property records.

Do you assess condensation?

Yes. Humidity, ventilation and cold-surface conditions can all form part of the diagnosis.

Can you work with insurers?

Where required, reports and supporting evidence can be prepared for insurance-related cases.

SPEAK TO FORTLUX

Damp or mould issue? Let's diagnose it properly.

Call 0203 432 1072 or send us a quick enquiry. We cover London and surrounding areas for damp surveys and treatment.

Phone0203 432 1072
Emailinfo@fortluxgroup.co.uk
GET IN TOUCH

Need property care support?

Available 24/7 for emergencies. Tell us what you need and we’ll help with the next step.